A downloadable game

The network is down. The tickets are piling up. You're the only one in the building who knows where the basement is.

Helpdesk Hero is a pixel-art browser platformer about an IT admin surviving a workweek, one resolved ticket at a time. Grab your patch gun and get moving.

Journey through three themed stages — Office Hours, Server Panic, and Basement Shift — each with its own hazards, enemies, and chiptune track. Resolve viruses and malware with a well-timed stomp or a thrown software patch. Jump the exposed power cords and cable trenches. And whatever you do, don't touch the coworkers.

Features

Seeded procedural levels — every new run generates a fresh floor plan, but a death keeps the current layout so you can learn its rhythm

Three themed stages — open-office desks and water coolers, humming server racks and cable-tray platforms, basement clutter, rats, puddles, and sparking panels

Patch-based combat — stomp or shoot; but beware the 20% chance a patch hit causes a regression and the bug comes back with a friend

Nonviolent coworkers — bounce harmlessly off their heads for points and a snarky remark ("Did you submit a ticket?"); side contact still costs a heart

Power-ups — Coffee (double jump), Energy Drink (speed boost), Anime (one-hit shield), Video Games (restores a heart), Patch Tuesday (refills your ammo)

Checkpoints, five hearts, three lives — stage flags restore your health and your respawn point

Score chasing — ticket tokens, power-ups, resolved incidents, and stage-clear bonuses

Runs entirely in your browser — no install, no runtime downloads, no tracking; original pixel art, CRT-scanline cabinet styling, and a CC0 chiptune soundtrack by HoliznaCC0 (a different track per stage)

Controls

Key Action

← / → Move

Space / ↑ Jump

X (hold) Throw patches

P / Esc Pause

H Help screen

R Restart run

Enter Start / resume

Touch buttons appear automatically on phones and tablets. Music and SFX have separate volume sliders — and yes, music defaults to a considerate office-appropriate level.

Status

This is v0.3.0, an active 0.x development release — fully playable, but still growing toward a 1.0. Progress is per run (no save system yet), and fresh browser playthroughs are the best way to report bugs.

Original code and artwork under MIT; bundled music by HoliznaCC0 from the Happy Chiptunes collection, CC0 1.0.

Download

Download
helpdesk_hero_v0.3.0.zip 14 MB

Install instructions

Download and play
  1. Download the latest version (the Helpdesk Hero vX.Y.Z zip file).
  2. Unzip it anywhere — Desktop is fine.
  3. Open index.html — double-click it, or right-click → open with Firefox, Safari, Chrome, or Edge.

That's it. No installer, no account, no internet needed after download — the whole game runs right in your browser. Sound starts when the game starts.

Tip: if double-clicking opens it in the wrong app, drag index.html onto your browser window, or right-click → Open with → your browser.

To update, just download the newer zip and delete the old folder — the game saves nothing to your computer.

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